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Resident Hall Director

Concordia University Wisconsin/Ann Arbor
Mequon, WI Full Time
POSTED ON 2/9/2025
AVAILABLE BEFORE 3/5/2025

Concordia University is a Lutheran higher education community committed to helping students develop in mind, body and spirit for service to Christ in the Church, and in the world.


Position Summary

This is an exempt 12-month, professional live-in position reporting to the Director of Residence Life. The Resident Hall Director participates as a member of the Residence Life staff, creates opportunities for student development through excellent programming and individual student interactions, and demonstrates a strong student focus with evening and weekend commitments. Following a model of Servant Leadership, the Resident Hall Director is responsible for the organization and leadership of student development activities, supervision of RA staff, adjudicating conduct, and management of administrative operations of assigned residential areas. The successful candidate must be committed to fostering a Christ-centered culturally diverse atmosphere for faculty, staff and students.


Job Duties and Responsibilities

Advising and Supervising:

  • Manages residential areas consisting of 300-500 residents
  • Supervises 10-16 Resident Assistants
  • Supervises 1-2 Assistant Resident Directors (undergraduates)
  • Administers the policies and regulations of the University fairly and consistently
  • Supports student programming efforts and assists with program advisement, implementation, and coverage

Program Development, Implementation, and Assessment:

  • Develops and coordinates programs and promotions for Residence Life
  • Supports student programming for all of Student Life
  • Manages RA programming to ensure it supports departmental values and reaches the needs of students
  • Maintains existing signature programs within Residence Life

Staff Member:

  • Works cooperatively with the Director of Residence Life and other Student Life personnel
  • Assists with selecting, training, supervising, mentoring, and evaluating RAs
  • Participates in on-call responsibilities, crisis intervention, and conflict resolution
  • Responsible for enforcing University policies and procedures
  • Coordinates room changes
  • Maintains residence hall records and inventories; issuance/replacement of building keys; damage assessment/billing
  • Oversees hall openings and closings of assigned residence area and supervises check in/out operations
  • Articulates student interests/needs and facilitate the development of a healthy living environment
  • Oversees development, implementation, and assessment of community programming
  • Maintains communications and interactions with residence hall students, staff, and faculty
  • Attends meetings, trainings, retreats, and planning sessions as deemed necessary
  • Participates in New Student Orientation, Admissions visit days and other university-wide events as deemed necessary
  • Maintains a high profile at student programs and athletic events
  • Works nights and weekends as required for coverage of student programs and serves as an advisor for student events
  • Partners with other Student Life staff through collaboration and seeks out opportunities to work with others
  • Performs other duties as assigned

Knowledge, Skills, and Abilities

  • Able to present a Christian and professional manner
  • Ability to interact with a diverse set of students
  • Knowledge of the needs of university students
  • Familiar with the university campus life
  • Successful participant in group work
  • Able to deal with interruptions and work in a fast-paced environment
  • Able to work evening and weekend hours as required
  • Supportive of the mission and values of Concordia University Wisconsin/Ann Arbor and the Lutheran Church Missouri Synod (LCMS)

Education and Experience

A Master's Degree preferred and one year of experience in residence life


Compensation and Benefits

This is a full-time, salaried exempt position that includes housing, parking and a meal plan. Concordia offers a full range of benefits to full-time employees including tuition benefits. The starting wage will be determined upon education and/or experience.

Concordia University benefit options include, but are not limited to the following:

  • Health, Dental and Vision Insurance
  • Personal Spending Account, Flexible Spending Account, and/or Health Savings Account
  • Disability and Survivor Plan
  • Retirement Pension Plan
  • Retirement 403(b) Savings Plan
  • Basic Life and Supplemental Life Insurance
  • Accidental Death and Dismemberment Coverage
  • Critical Illness and Accident Insurance
  • Tuition waiver benefits (available for employees and their qualified dependents)

Compensation and Benefit Details


Physical Demands/Equipment (Click to View)


Equal Opportunity Employer

It is the policy of CU to provide equal opportunity to all employees and applicants for employment in accordance with all applicable federal, state, and local laws.

The University will not discriminate against or harass any employee or applicant for employment because of race, color, sex, pregnancy, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, gender, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by federal, state or local laws.

However, CU is an institution of the LCMS and, to the extent allowed by law, CU reserves the right to give preference in employment based on religion. In addition, preference in holding certain employment positions is given to ordained or rostered ministers of the LCMS. Based on a religious tenet, CU recognizes only male, LCMS ordained Ministers of the Gospel, but recognizes both male and female LCMS Rostered Ministers of the Gospel.

The Human Resources Department has been appointed to manage the equal employment opportunity program, including all equal employment opportunity activities, as required by federal, state and local agencies. If any employee or applicant for employment believes this policy has been violated, he/she must contact the Director of Human Resources.

Concordia University is a HLC accredited, co-educational, liberal arts school offering more than 70 undergraduate majors, over 40 master's degree programs, and 4 doctoral programs. There are also a variety of accelerated evening and e-learning programs.

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