What are the responsibilities and job description for the Receptionist/Scheduler position at Concrete Craft of Southwest Florida?
Job Summary
We are in search of an outgoing, pleasent and professional person to fill a front desk position.
At the end of the day, the team player we are looking for will step up and make their contribution and encourage and congratulate others in the organization as we succeed together.
Home services experience is not required as we offer training on our CRM software. Working knowledge of MS Word/Excel/Outlook is preferred.
All candidates must have excellent communication skills.
Benefits/Perks
- On the job training
- Opportunity for Advancement
- Flexibility
- Inclusive Team Environment
- Bonus and Recognition Opportunities
- Enhanced Commission Program
- Company Vehicle
Responsibilities
- Answer calls and return phone/email lead calls; welcome in-office clients
- Communicate with client and document client interactions via CRM
- Qualify and collecting basic client information
- Schedule appointments for the sales team
- Route inquiries to the appropriate personnel
- Follow up on sales team paperwork
- Identify and respond to the needs of existing and potential customers in a reasonable time, ideally within 24-48 hours
- Assist with marketing
- Maintain the office supplies & cleanliness of the office(s)
- Support the sales and management staff whenever needed
Qualifications
- Prospective candidates must be able to pass a background check, have reliable transportation
- Self-driven and a team player
- Detailed oriented
- Professional and prompt
- Great work ethic and attitude
- Strong positive written and oral communication skills to convey information effectively and professionally to customers, other sub-contractors, and team members
Company Overview
At Concrete Craft we consider ourselves craftspeople, who take pride in bringing artistry to one of the most durable, affordable, and beautiful materials on earth. We use our proprietary resurfacing process over existing concrete to complete both residential and commercial projects and stand behind our work.
The positions on this website, unless otherwise indicated, are posted by Concrete Craft® franchisees. Concrete Craft® franchises are independently owned and operated businesses and if you accept a position with a Concrete Craft® franchisee, you are employed by that franchisee, and not by franchisor HFC Concrete Craft, nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC Concrete Craft LLC and its parents and affiliates have no input or involvement in such matters. HFC Concrete Craft LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Concrete Craft® franchisee posting the position
Job Type: Full-time
Pay: $40,000.00 - $42,000.00 per year
Schedule:
- Day shift
- Monday to Friday
Language:
- Spanish (Preferred)
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Fort Myers, FL 33966 (Required)
Work Location: In person
Salary : $40,000 - $42,000