What are the responsibilities and job description for the Sales Support Administrator position at Concrete Pipe & Precast LLC?
Since 2012, CP&P has delivered innovative concrete pipe and precast products with a commitment to quality and strong partnerships across the Mid-Atlantic and Southeastern U.S. Join us in building a better future!
CP&P is seeking a detail-oriented Sales Support Administrator to join our team. Based out of our Dunn, NC office, this role supports the sales team by processing orders, preparing quotes, and coordinating across departments to ensure customer needs are met efficiently and accurately.
What You’ll Do
CP&P is seeking a detail-oriented Sales Support Administrator to join our team. Based out of our Dunn, NC office, this role supports the sales team by processing orders, preparing quotes, and coordinating across departments to ensure customer needs are met efficiently and accurately.
What You’ll Do
- Process and track customer orders in the ERP system
- Prepare quotes, submittals, and sales documentation
- Coordinate with production, logistics, and dispatch teams
- Communicate product availability, pricing, and delivery timelines
- Maintain accurate records in CRM and ERP systems
- Support customer inquiries and resolve issues professionally
- Assist with scheduling and administrative tasks for the sales team
- 2 years in sales support, admin, or customer service (manufacturing/construction industry preferred)
- Proficient in Microsoft Office; experience with ERP/CRM systems is a plus
- Strong communication, organization, and multitasking skills
- A proactive, team-oriented mindset
- Competitive pay and quarterly bonus program
- Full benefits package, including medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Team-oriented, safety-first culture
- Training and development opportunities
- Build your career in a stable, growing industry
- A high school diploma or GED
- U.S. citizenship or legal authorization to work in the United States for any employer
- A valid driver's license and reliable transportation
- Monday to Friday, 40 hours per week, depending on workload
- Overtime and weekend work may be required during peak periods
- Standing, sitting, walking, climbing, reaching, bending/stooping
- Lifting (up to 25 lbs.)
- Pushing/pulling (up to 50 lbs.)
- Work is performed in a clean, climate-controlled office environment with fluorescent lighting
- Personal Protective Equipment (PPE) required when entering production areas
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