What are the responsibilities and job description for the Customer Service / Dispatcher position at Concrete Pump Partners?
A Dispatcher is a highly valued position within our business. Duties include monitoring the day-to-day operation of the operators’ schedules. Providing exceptional customer service and a high level of professionalism is very important in this role.
Rewards:
- Competitive higher-than-average compensation
- Long-term employment
- Benefits include Medical, vision, dental, STD and LTD coverage, life insurance, 401K
Essential Duties and Responsibilities:
- Review daily schedule; answers the phone and takes customer orders.
- Tracking and keeping up with system and all additional tools taken to jobsites.
- Records appropriate information on work tickets which includes customer, job, and requirements.
- Dispatch operators to jobs, assist drivers with directions as needed.
- Represent the Company through efficient work and courteous service.
- Maintains logs of customer responses and feedback.
- Maintains a clean and organized workspace.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Medical insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Nashville, TN: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Dispatching: 1 year (Preferred)
Work Location: In person
