What are the responsibilities and job description for the Dispatch/CSR - Raleigh, NC position at Concrete Supply Co. LLC (ND)?
Job Description:
Dispatch/ Customer Service Representative
We have an opening for a Dispatcher in Raleigh, NC.
Responsibilities and Qualifications include:
Job Requirements:
Qualifications and Skills:
Dispatch/ Customer Service Representative
We have an opening for a Dispatcher in Raleigh, NC.
Responsibilities and Qualifications include:
- Confers with plant production and yard personnel to establish delivery schedules according to factors such as truck capacities, distances to delivery site, and unloading time.
- Advise personnel about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards.
- Maintains contact with drivers to expedite deliveries.
- Takes all phone calls for ready mix concrete and construction material orders.
- Demonstrated customer service experience.
- Microsoft Office software experience
Job Requirements:
Qualifications and Skills:
- Previous experience in a customer service dispatch environment.
- Knowledge of Microsoft Office software is preferred.
- Bilingual a plus
