What are the responsibilities and job description for the Service Delivery Expert position at Conduent Business Solutions of Puerto Rico, Inc.?
Do you want to make a difference in people's lives? As a Service Delivery Expert at Conduent Business Solutions of Puerto Rico, Inc., you will play a critical role in ensuring that our clients receive exceptional service and solutions.
About the Role
In this role, you will be responsible for managing client relationships, analyzing and identifying potential fraudulent situations and suspicious activity, and responding to client inquiries in a timely and professional manner.
The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong passion for delivering exceptional customer service.
Key Responsibilities
- Manage client relationships and ensure exceptional service delivery.
- Analyze and identify potential fraudulent situations and suspicious activity.
- Respond to client inquiries in a timely and professional manner.
- Conduct account investigations to resolve client issues.
We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development.
