What are the responsibilities and job description for the Remote Data Entry / Customer Service Representative position at Conduent Commercial Solutions, LLC?
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Remote Data Entry / Custer Service Representative
Must reside within 100 miles of London, KY (could return to office at some point)
Some weekends possible
Job Duties and Responsibilities:
- Process documents electronically
- Make outbound calls to doctor's office should volume permits
- Process claims
- Receives, processes, and ensures document classification are completed and transmitted to clients.
- Receives documents from both electronic and hard copy forms for processing.
- Sorts, images, documents, files, and archives by form type.
- Identifies documents and their purpose; creating a database of information.
- Classifies documents based on contract requirements.
- Verifies data from automated data extraction tools.
- Ensures transmission of processed data to the appropriate next level.
Position Requirements:
- High School Diploma or equivalency
- Proficiency use in (MS office, teams, outlook, word)
- Must have a secure workspace with high-speed internet
- Must be able to pass a typing test
- Must be able to sit for long periods and willing to work overtime if needed.
- Well organized along with strong computer typing skills for effective note-taking
- Excellent Customer Service and communication skills
- Strong Data Entry skills
- Ability to work independently and as part of a team
- Must be available to work weekends and holidays if required
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $minimum 26,600.00 - $midpoint. 33250
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
