What are the responsibilities and job description for the BENEFITS CALL CENTER REPRESENTATIVE position at Conduent, Inc.?
Job Description
Benefits Call Center Representative
16.00 / hr.
Full time schedules between the hours of 8am-7pm EST Mon-Sun. (Nights and Weekends are required)
Remote position
Plenty of growth opportunities within the team!
Health benefits for you and your family including medical, dental, and vision, starting on day 1 of work!
Paid time off. Work Shift will be assigned after training which may include weekends or the late shift.
About the Inbound Bilingual Benefits Call Center Representative Role - Remote role :
As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from :
- Healthcare Benefits
- Retirement Benefits
- Additional Employee Perks
You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Position will be Remote
To be successful in this role, you should have the ability to ensure call resolution in a timely manner, have excellent verbal and written communication skills, maintain the highest standards of quality, guarantee customer satisfaction on every call, have natural empathy, determination to deliver a comprehensive resolution, and perform other duties as assigned.
Conduent has an exciting opportunity waiting for you if you :
To meet our requirements, you should :
We are currently NOT hiring in the following geographies :
States : AK, CA, CT, HI, MA, IL, MT & NY
Metro Areas : MN - Minneapolis, IL - Chicago, NY - New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC
Pay Transparency Laws in some locations require disclosure of compensation and / or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and / or sick time. The estimated salary range for this role is $31,200.00- $39,000.00.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex / gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military / veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the Submit button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first : click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Salary : $16
