Demo

Bilingual Spanish Customer Service Agent

Conduent State & Local Solutions, Inc
Jackson, NJ Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/27/2025

At Conduent, our dedicated associates deliver mission-critical services and solutions for Fortune 100 companies and over 500 governments. Join us to create exceptional outcomes for our clients and the millions who rely on them. This is your chance to thrive, make a meaningful impact, and be embraced by a culture that values individuality every single day.

Bilingual Call Center Agent

Location : Onsite, Hamilton, NJ

Compensation : Starting at $19 / hr (Bilingual - Fluent Spanish), with potential increases up to $21.50 after meeting performance metrics within the first year.

Key Benefits :

  • Competitive pay with bi-weekly pay schedule.
  • No weekend shifts.
  • Comprehensive paid training program.
  • Full-time work schedule (40 hours / week).
  • Opportunities for career advancement.
  • Full benefits package, including options for health, dental, and retirement plans.

About the Role :

As a Customer Care Associate, you will be the voice of Conduent, handling inquiries for the New Jersey Department of Human Services Office of Child Support. Your responsibilities will include :

  • Responding to inbound calls and providing accurate information according to established procedures.
  • Addressing questions about child support payment histories and account details.
  • Assisting customers who may need help with the Interactive Voice Response system.
  • Documenting customer interactions thoroughly for future reference.
  • Communicating effectively and professionally, especially during escalated call situations.
  • Assessing customer needs and informing them about available services and resources.
  • Requirements :

  • High School diploma or GED.
  • Background and drug screening required.
  • Fluent in both English and Spanish.
  • Minimum typing speed of 35 words per minute.
  • As part of our commitment to our associates' health and safety, providing your vaccination status is required upon employment. Join Conduent and be a part of a team that values your contributions and offers a supportive environment to grow both personally and professionally.

    Salary : $19 - $22

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Bilingual Spanish Customer Service Agent?

    Sign up to receive alerts about other jobs on the Bilingual Spanish Customer Service Agent career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $59,001 - $77,833
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $35,979 - $45,091
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $98,363 - $136,806
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Conduent State & Local Solutions, Inc

    Conduent State & Local Solutions, Inc
    Hired Organization Address Milwaukee, WI Full Time
    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 com...
    Conduent State & Local Solutions, Inc
    Hired Organization Address Jackson, NJ Full Time
    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 com...
    Conduent State & Local Solutions, Inc
    Hired Organization Address Burlington, NJ Full Time
    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 com...
    Conduent State & Local Solutions, Inc
    Hired Organization Address Florence, NJ Full Time
    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 com...

    Not the job you're looking for? Here are some other Bilingual Spanish Customer Service Agent jobs in the Jackson, NJ area that may be a better fit.

    Bilingual Customer Service Specialist (Spanish)

    Sherwin-Williams, Burlington, NJ

    Bilingual Call Center Agent (Spanish)

    Conduent State & Local Solutions, Inc, Hightstown, NJ

    AI Assistant is available now!

    Feel free to start your new journey!