What are the responsibilities and job description for the Customer Service Representative (English & Spanish) - Conduent position at Conduent State & Local Solutions, Inc?
At Conduent State & Local Solutions, Inc., we deliver mission-critical services and solutions to Fortune 100 companies and over 500 governments. Our team is dedicated to creating exceptional outcomes for our clients and the millions of people who count on them.
Key Responsibilities:
- Answer questions on various issues such as child support payments history and account histories
- Gather information, research/resolve inquiries, and document customer calls
- Review customer needs and inform customers of services and resources available to them
The ideal candidate will be bilingual in English and Spanish, with a typing speed of 35 WPM. They will be responsible for handling inbound calls and providing accurate and timely responses to customer inquiries.
