What are the responsibilities and job description for the Family Support Coordinator position at Conduent State & Local Solutions, Inc?
We are seeking an experienced Family Support Coordinator to join our call center team. As a representative, you will be responsible for responding to Michigan child support inquiries, complaints, and other requests.
About This Job
- You will utilize multiple computerized systems to research and resolve inquiries, and gather information from callers to provide them with accurate and timely responses.
- You will also provide training to new hires on our company's policies and procedures.
- Requirements for this role include a high school diploma or equivalent, 1-2 years of experience in a call center environment, and proficiency in typing at least 30 words per minute.
