What are the responsibilities and job description for the Help Desk Associate position at Conduent State & Local Solutions, Inc?
The Customer Service Representative position at Conduent State & Local Solutions, Inc offers a unique opportunity to make a real difference in the lives of our clients' customers. As a representative, you will be the first point of contact for many of our customers, and your role will be critical in ensuring that they receive the support and assistance they need.
Your key responsibilities will include responding to customer inquiries, resolving issues, and providing product information. You will also be responsible for maintaining a thorough knowledge of the company and client programs, policies, and technology, and communicating effectively with customers in a warm and empathetic manner.
To succeed in this role, you must possess excellent communication and problem-solving skills, be able to work in a fast-paced environment, and maintain a high level of accuracy and attention to detail.
Benefits
- Full-time employment with benefits from day one
- Hourly rate of $16.50/hr
- Bilingual in Spanish $17.50/hr
- Paid training
- Great work environment
Salary : $17 - $18
