What are the responsibilities and job description for the Quality Control Divert Reconciliation Associate position at Conduent?
Job Description
Quality Control Divert Reconciliation Associate
General Description :
The Quality Control Divert Reconciliation Associate's (QCDRA) job is to assist the Insert Operators with Divert Reconciliation of high-speed insertion jobs to ensure that high quality compliance and correct procedures are followed during production. Must be detailed, well organized and have understandings of the clients Standard Operating Procedures in processes throughout the production floor. Management may at times, assign other duties outside of production areas as needed.
Schedule : 3rd Shift 11pm-7 : 15am EST Mon-Fri and Sat as needed
Job Duties :
- Perform 100% of all Divert Reconciliation and balancing of entire job in Mail factory application for all jobs ran on high speed insertion equipment.
- Follow directions and instructions provided by the Insert Operator, Shift Lead, and Supervisor
- Notify production Insert Operator and Insert Sweeper of any quality issues
- Understand production Standard Operating Procedures
- Helpers must be able to tag trays, strap mail trays and keep completed mail organized
- Check final package output for proper folding, sealing, address placement through the window, while keeping sequencing integrity
- Insure all processed mail pieces are 100% accounted for with every job processed
- Handle all damaged packages and issue them for reprinting on the Reprint Request form
- Provide a daily report / logs to the Shift Supervisor
- Maintain a safe, clean, and organized work area
Working Relationships :
Will work with all levels within the company, reports directly to the Operations Shift Supervisor
Effectively communicate with all Conduent associates to insure client satisfaction
Pay Transparency Statement :
Pay transparency laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors, including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive.
Furthermore, Conduent provides a variety of benefits to employees, including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time.
The estimated salary range for this role is $16 per hour.
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the Team
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex / gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military / veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded : click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
Salary : $16
