What are the responsibilities and job description for the Technical Support Analyst - 100% Onsite Warrendale, PA 11:30AM-8:30PM position at Conexess Group?
Our History:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200 individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record.
Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We are also capable of offering project-based work.
Conexess Group is aiding a large healthcare client in their search for a Technical Support Analyst. This is a long-term opportunity with a competitive compensation package.
Shift Schedule: M-F 11:30AM-8:30PM
Responsibilities:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200 individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record.
Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We are also capable of offering project-based work.
Conexess Group is aiding a large healthcare client in their search for a Technical Support Analyst. This is a long-term opportunity with a competitive compensation package.
- This position is 100% onsite in Warrendale, PA**
Shift Schedule: M-F 11:30AM-8:30PM
Responsibilities:
- Delivers professional activities in the IT Support job family with a focus on Technical Support.
- Under direct supervision, assists in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems.
- Assists in modifying existing software to fit specialized needs and configurations, and maintains program libraries and technical documentation.
- Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas.
- Provides standard professional advice and creates initial reports/analyses for review.
- May provide guidance, coaching, and direction to more junior members of the team in Technical Support.
- BS in IT or related field or equivalent experience
- 3-5 Years PC/LAN Technical experience
- General knowledge of Microsoft Operating systems, Windows 10 and Microsoft Office
- General knowledge of networking switches and data networks.
- General knowledge of IP telecommunications systems.
- General knowledge of printers
- 3 years of recent Desk Side Support required with Hands on Experience
