What are the responsibilities and job description for the On-Site Customer Service Representative position at Conexwest Shipping Containers?
Why You’ll Love This Role:
Are you a problem-solver who thrives in a fast-paced environment? Do you love helping people and making their lives easier? Join our team as an On-Site Customer Service Representative and be the go-to person for customers while gaining valuable experience in customer service, accounting, and dispatch coordination.
What You’ll Do:
- Be the friendly face and voice that helps customers with their questions and concerns.
- Create and manage customer cases, directing them to the right team for solutions.
- Handle basic accounting tasks—updating payments, processing invoices, and keeping things organized.
- Keep dispatch schedules on track by coordinating updates, pickups, and changes.
- Work closely with different teams to make sure everything runs smoothly.
- Stay on top of customer records, transactions, and resolutions.
What We’re Looking For:
- High school diploma or equivalent (college degree is a plus but not required!).
- Experience in customer service, accounting, or dispatch coordination is a bonus.
- Strong multitasking skills—you’re the kind of person who can juggle multiple tasks with ease.
- Excellent communication and problem-solving abilities.
- Tech-savvy: You’re comfortable with Microsoft Office, email, and learning new software.
- A positive, can-do attitude and a team-oriented mindset.
Why Join Us?
- Career Growth: We invest in your future with training and development opportunities.
- Awesome Team: Work with a supportive crew that values collaboration and creativity.
- Work-Life Balance: Enjoy a stable schedule so you can still have a life outside of work.
- Perks & Benefits: Competitive pay, benefits, and a fun work environment.
If you’re ready to kickstart your career with a company that values you, apply now! Send your resume and a short cover letter to us. We can’t wait to meet you!
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Application Question(s):
- What type of Customer service software are you familiar with?
- why are you choosing a job in customer service?
Experience:
- Customer service: 4 years (Preferred)
Ability to Commute:
- Lathrop, CA 95330 (Preferred)
Work Location: In person
Salary : $18 - $22
