What are the responsibilities and job description for the Inside Sales Specialist position at Conexwest?
Job Overview
We are seeking a highly skilled Inside Sales Specialist to join our team at Conexwest in Lathrop, CA. The successful candidate will be responsible for generating new business leads, ensuring customer satisfaction, and providing exceptional customer service on a daily basis.
Key Responsibilities:
- Lead Generation: Identify and pursue new business opportunities through various sales channels, including phone, email, and online marketing platforms.
- Customer Satisfaction: Develop and maintain strong relationships with existing customers to ensure their needs are met and exceeded, leading to increased loyalty and repeat business.
- Effective Communication: Communicate effectively with customers, colleagues, and management to ensure seamless coordination and execution of sales efforts.
- Customer Service: Provide excellent customer service by responding promptly to customer inquiries, resolving issues efficiently, and maintaining a positive attitude.
- Sales Targets: Meet or exceed monthly sales targets by consistently identifying and pursuing new business opportunities, upselling and cross-selling services, and maintaining a high level of customer satisfaction.
Requirements:
- Inside Sales and Lead Generation Skills: Proven ability to generate new business leads and close sales deals.
- Customer Satisfaction and Customer Service Skills: Excellent communication and interpersonal skills, with a focus on delivering exceptional customer experiences.
- Effective Communication Skills: Strong verbal and written communication skills, with the ability to articulate complex ideas and negotiate effectively.
- Strong Interpersonal Skills and Ability to Build Relationships: Proven ability to build strong relationships with customers, colleagues, and management.
- Ability to Work in a Fast-Paced Environment and Meet Sales Targets: Ability to work in a fast-paced environment, prioritize tasks effectively, and meet sales targets.
- Experience in the Container Industry is a Plus: Experience working in the container industry is an asset, but not required.
- Bachelor's Degree in Business Administration or Related Field: Bachelor's degree in Business Administration or related field, such as Marketing, Communications, or Supply Chain Management.
