What are the responsibilities and job description for the Front Desk Associate - Physical Therapy Department position at CONFEDERATED TRIBES OF THE COLVILLE RESERVATION?
We are seeking a skilled Front Desk Associate to join our Physical Therapy Department team. As a Front Desk Associate, you will provide exceptional customer service, manage front desk operations, and ensure seamless patient care.
Responsibilities:
- Answer phone calls, respond to emails, and prepare correspondence.
- Manage appointment schedules, verify patient information, and collect co-pays.
- Maintain accurate records and update patient information in the EHR system.
- Perform various tasks as needed, such as data entry, filing, and photocopying.
Requirements:
- High School Diploma or equivalent required.
- Strong computer skills and proficiency in EHR systems.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.