What are the responsibilities and job description for the Support Service Specialist *Possible Trainee*(SS-36538) position at CONFEDERATED TRIBES OF THE COLVILLE RESERVATION?
Job Details
Description
CLOSING DATE: May 2nd, 2025
POSITION: Support Service Specialist
SALARY: $20.00, per hour
REPORTS TO: Program Supervisor
LOCATION: TANF Nespelem, WA
Basic Functions: Non-Exempt. This position is responsible to assist the TANF Social Worker as needed in the processing of support services, correspondence and case noting case action in TAS. Provides information regarding the options, rights, regulations and services available. Interprets and applies knowledge of TANF policies and procedures in the resolution of inquiries, requests and complaints.
Qualifications
MINIMUM QUALIFICATIONS:
Education and Training:
- Typically requires Associate’s degree with emphasis in, Business Administration, Social Work, Human Services, or related field; OR
- Substituting on a month for month basis, a combination of work experience AND higher education totaling forty-eight months (courses must be directly related to the duties of this position.)
- Ability to understand and implement policies and procedures.
- Must have basic knowledge of Welfare Reform.
- OR POSSIBLE TRAINEE
Knowledge, Skills, and Abilities:
- Requires demonstrated ability to prioritize and complete multiple assignments with minimal supervision.
- Requires ability to establish effective working relationships, communication with population served, general public, co-workers and governmental representatives.
- Requires ability to work under stressful situations and handle conflicts, complaints, and other problems in a professional and courteous manner.
- Requires ability to communicate professionally, both verbally and in writing.
- Requires working knowledge of computer use and software.
- Requires demonstrated ability to address and resolve conflict in a timely and professional manner.
- Requires demonstrated experience maintaining STRICT confidentiality of program and client information.
- Requires maintain client files in an orderly manner.
- Requires authorized accurate payments on behalf of program participants.
- Requires to attend staff meetings as scheduled.
Note: Pursuant to Tribal Policy, if this position is safety sensitive it is subject to pre-employment drug testing. In addition, this position is subject to reasonable suspicion and post-accident drug testing.
TRIBAL MEMBER AND INDIAN PREFERENCE WILL APPLY; PREFERENCE WILL ALSO BE GIVEN TO HONORABLY DISCHARGED VETERANS WHO ARE MINIMALLY QUALIFIED.
If required of this position, you must possess and maintain a valid Washington State driver’s license and be eligible for the Tribes’ Vehicle Insurance. In addition, this position may be subject to pre-employment background clearances. If applicable, these clearances must be maintained throughout employment.
INFORMATION: Shayla Schilling Human Resource Technician Sr, Confederated Tribes of the Colville Reservation, Human Resources Office, P.O. Box 150, Nespelem, WA 99155, (509) 634-2296 shaylal.schilling.hrs@colvilletribes.com
Salary : $20
