Global Account Analyst

Position: Global Account Analyst   

Department: Business Technology

Location: Folsom, CA (On-Site)

Compensation: $71,000 - $76,000 annually

Exemption Status: Exempt

About ConferenceDirect

ConferenceDirect is one of the world’s leading event management and hospitality services firms. We help clients save time and money by securing the best hotel accommodations, meeting space, conference venues, and hospitality services available at the most favorable terms possible. For more than 25 years, we have been passionate about achieving better results for our clients. See more at our website: http://conferencedirect.com/

Job Summary

The Global Account Analyst will provide data analysis, process administration and systems support services to a global account, reviewing and streamlining procedures, adhering to corporate policies, and monitoring on-going and special projects. This role will report to the Senior Software Developer.

Responsibilities

·      Maintains workflow by studying methods; implementing efficiencies; and following reporting procedures.

·      Creates, maintains and revises systems and procedures by analyzing data points, recordkeeping systems, forms control, and client database; implementing changes where applicable.

·      Works collaboratively with an experienced team and the end customer to support successful results.

·      Reviews, analyzes, and approves account contracts for required routing via the signature process according to the LOA and within the parameters of the account’s policies.

·      Manages account systems and works to improve the efficiency of the systems in working together to meet the account’s requirements.

·      Completes operational requirements daily and contributes to on-going projects; expediting work results.

·      Maintains professional and technical knowledge by attending local educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

·      Provides information by answering questions and requests from end customer.

·      Contributes to team effort by accomplishing related results as needed.

·      Occasional travel (one to two times per year) for team meetings and client events may be required.

·      Other support/duties as assigned

Required Experience

·      Power BI, Cvent, Bizly, Reposit, Sisense, Tableau or like industry sourcing software understanding

·      Sequel Database knowledge and experience

·      BI Reporting skills

·      Time management, attention to detail, administrative writing skills

·      Advanced Excel Skills

·      Comfortable managing processes, highly organized, adept at analyzing information, strong problem-solving capabilities

·      Professionalism, strong verbal communication, comfortable with public speaking

·      Authorized to work in the United States

Preferred Experience

·      2 years of business experience in the hospitality industry

·      SQL Knowledge

·      SDLC Methodology

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

ConferenceDirect is an Equal Opportunity Employer

It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, age, ancestry, physical or mental disability, genetic information, marital status, or any other classification protected by applicable local, state or federal laws. This policy prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. This policy applies to all aspects of employment, including, but not limited to: hiring, job assignment, working conditions, compensation, promotion, benefits, scheduling, training, discipline and termination.