Food/Cocktail Server

Overview
We are seeking a dedicated and enthusiastic Server to join our team in providing exceptional dining experiences. As a Server, you will play a crucial role in delivering outstanding guest services while ensuring a welcoming and enjoyable atmosphere. Your ability to manage time effectively and demonstrate excellent customer service skills will contribute significantly to our fine dining environment.

1. Greeting Guests

• Welcome guests warmly upon arrival and ensure they are seated or directed to their tables or sections.
• Introduce yourself and provide information about the menu, specials, or ongoing promotions.

2. Taking Orders

• Accurately take drink and food orders from guests, noting any special requests or preferences with POS systems TOAST.
• Be knowledgeable about the menu, including cocktails, wine, beer, and food options, to answer questions and make recommendations.

3. Delivering Orders

• Serve drinks and food promptly and professionally.
• Ensure that orders are correct and meet guest expectations before delivery.

4. Monitoring Guest Needs

• Check in periodically to see if guests need refills, additional orders, or assistance.
• Anticipate needs by observing body language and table activity, ensuring the guests feel well cared for.

5. Maintaining Cleanliness and Organization

• Keep tables and surrounding areas clean by removing empty glasses, plates, and trash.
• Reset tables quickly after guests leave to accommodate new patrons.

6. Handling Payments

• Present the check to guests when requested and handle payments accurately, including cash, credit card, or mobile transactions.
• Be familiar with split checks or group payment methods.

7. Following Venue Policies

• Adhere to alcohol service laws and venue policies to prevent over-serving or serving minors.
• Work with security to monitor guest behavior and address any issues professionally.

8. Promoting Specials and Upselling

• Inform guests about happy hour deals, bottle service packages, or premium drink options.
• Suggest additional items like appetizers, desserts, or group-friendly options.

9. Assisting with Bottle Service

• For VIP sections or bottle service, servers often help with setting up bottles, mixers, and serving accouterments like glasses and ice.
• Ensure VIP guests receive prompt and attentive service throughout the night.

10. Team Collaboration

• Work closely with bartenders, bussers, and management to ensure smooth operations.
• Communicate guest needs, special requests, or issues effectively to other team members.

11. Closing Duties

• Clean and organize your section, including wiping down tables and chairs.
• Help restock items like napkins, utensils, or condiments for the next shift.
• Ensure the venue is tidy and ready for the next business day.

Skills and Traits Needed

• Outgoing Personality: Servers should be approachable, energetic, and friendly to enhance guest enjoyment.
• Attention to Detail: Accuracy in orders and payments is essential.
• Time Management: Prioritize tasks efficiently in a fast-paced environment.
• Sales Savvy: Being able to upsell or promote specials increases revenue and tips.
• Team Player: Collaboration with staff ensures smooth service for all guests.

A great server not only ensures that guests are served promptly but also contributes to creating a lively, fun, and memorable experience for everyone.

Job Types: Full-time, Part-time

Pay: From $10.00 per hour

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Work Location: In person

Salary : $10