What are the responsibilities and job description for the Administrative/Program Assistant position at Confidencial?
Main Duties
- Work within membership-database platform(s) to update and maintain membership rosters, update member profiles, create invoices, process payments, create monthly financial reports, etc.
- Regularly update website content (videos, text, images and downloadable materials); maintain online meetings and events calendar; create online event-registration and payment pages; other website tasks as needed (instruction provided, but technical savvy / ability to learn new software is vital to this role)
- Support Executive Director and other team members in compiling, formatting and / or deploying e-newsletters and other digital communications
- Set up virtual meetings, webinars and events in Zoom; disseminate meetings and event access information and reminders; poll Board Members / volunteers for their availability, and help to kick off and / or run Zoom meetings as needed.
- Update and maintain multiple email listservs and contact lists, such as adding and removing members to / from multiple listservs, posting messages, monitoring automated ‘unsuccessful’ bounce back emails for posting errors, determining reason & tending to issues, etc.
- Attend committee meetings and / or board meetings and take minutes as needed
- Answer phone, email and internal communications on a timely basis, being sure to see projects and tasks through to their completion
- Other general client responsibilities as needed
