What are the responsibilities and job description for the Credit Collector position at Confident Car Repair & Tire Inc.?
Confident Car Repair & Tire Inc is seeking a skilled and detail-oriented Credit Collector to join our dynamic team. A basic understanding of accounting, standard accounts receivables procedures, processing payments, and a positive attitude is essential. The ideal candidate will have a willingness to learn and grow.
Responsibilities:
- Manage and maintain our company's accounts receivable portfolio to ensure timely collection of payments and minimize bad debt losses.
- Ensure collectors are making sufficient outbound calls to delinquent customer accounts
- Collaborate with the sales team to support the achievement of sales objectives.
- Support collection and cash application teams with escalations and guidance
- Prepare and present detailed cash reports, highlighting any significant issues or trends.
- Continually review and improve collection procedures to ensure they are efficient and effective.
- Review and recommend accounts for research and reconciliation
- Develop and maintain strong relationships with customers, negotiating payment terms and resolving disputes effectively.
- Review the follow request for accuracy, completeness and justification Credit memo, refunds and payment adjustments.
- Establish and review collection metrics daily to adjust individual and or team priorities
- Assign tasks to team members based on planned and unplanned absences to ensure workload remains equitable.
- Monitor and report on deviations from credit standards.
- Ensure accurate and timely processing of credit applications, including credit checks and references.
- Comply with all relevant legal requirements and internal policies.
Qualifications:
- A minimum of 2 years' experience in a credit collection role.
- Strong knowledge of cash reports, income statements, A/R, entries, and 3 Way Match.
- Strong Organizational Skills
- Excellent Communication skills
- Experienced using ERP Applications
- Excellent negotiation and conflict resolution skills.
- Exceptional attention to detail and accuracy.
- Understanding of basic accounting principles including accounts receivables, accounts payable, invoicing, credits, debits, chargebacks and credit terms.
- Strong analytical skills and the ability to interpret complex financial data.
- Excellent written and verbal communication skills.
- Proficiency in using financial software and Microsoft Office Suite.
- A degree in finance, accounting, or a related field is preferred.
- Ability to work independently and as part of a team.
- Strong time management skills and the ability to prioritize tasks effectively.
- Proven ability to maintain strict confidentiality and adhere to ethical standards.
Benefits:
- 38 - 50/hr
- Paid Time Off
- 401k match
- Paid Training and real Career growth
- Friendly work environment
- Medical, Dental & vision insurance.
- Employee discounts on services and parts.
Salary : $38
