What are the responsibilities and job description for the Data Entry Customer Service position at Confident Marketing Bizz?
Job Title: Data Entry Customer Service
Location: San Antonio, TX
Job Type: Full-time
Company: Curate Corp Voice
Job Summary: We are seeking a detail-oriented Data Entry Customer Service professional to join our dynamic team. In this role, you will play a key part in ensuring that our customer information is accurately captured and updated in our databases. Your primary responsibility will be to enter and maintain customer data, which is crucial for our operations and customer interactions.
Key Responsibilities
Location: San Antonio, TX
Job Type: Full-time
Company: Curate Corp Voice
Job Summary: We are seeking a detail-oriented Data Entry Customer Service professional to join our dynamic team. In this role, you will play a key part in ensuring that our customer information is accurately captured and updated in our databases. Your primary responsibility will be to enter and maintain customer data, which is crucial for our operations and customer interactions.
Key Responsibilities
- Accurately enter and update customer information in the database.
- Resolve customer inquiries and provide exceptional service via phone and email.
- Verify the accuracy of data and correct errors as needed.
- Assist in maintaining data integrity and security protocols.
- Generate reports based on customer data for internal use.
- Collaborate with other departments to improve customer service processes.
- Proven experience in data entry or similar role.
- Strong attention to detail and high level of accuracy.
- Excellent verbal and written communication skills.
- Ability to handle customer inquiries professionally and patiently.
- Proficient in Microsoft Office Suite and data entry software.
- Strong organizational skills and time management abilities.
