Community Manager

Our team consists of people who are on a mission together, a mission centered on improving the lives of our residents.

We offer Lucrative and Exciting Benefits:

• Health Insurance, including Medical, Dental, and Vision
• Life Insurance, Short-Term, and Long-Term Disability Insurance
• Paid Time Off
• Paid Holidays
• Direct Deposit- Bi-weekly

Summary of Responsibility:
The Property Manager oversees the day-to-day operations of the assigned property(ies) by implementing policies, procedures, and practices that enable the property(ies) to meet sales requirements, collect rent payments, maintain low delinquencies, ensure maintenance projects are completed, and ensure communities are maintained at a high level of care; all to ensure excellent support and service to the residents and growth and stability of the company.

Property Management License Preferred!

Essential Duties:

• Must adhere to company guidelines.
• Process new applications, re-certifications and provide required information to compliance monitors for review before final approvals are made.
• Ensures compliance policies and procedures according to tax credit guidelines are followed and adhered to at all times
• Ensures the office is promptly opened and securely closed each working day and ensures the property’s and office’s cleanliness, bringing life to the office.
• Ensures all phone and email messages are checked and responded to timely.
• Handles rent collections, documentation collections, and ensures accuracy for the property(ies) assigned.
• Ensures the mail and the rent drop box are checked daily.
• Ensure delinquencies are managed to a goal of 10%, with an ultimate goal of under 5%.
• Accepts and processes prospective resident applications.
• Conduct move-ins and outs, ensuring accuracy and compliance with designated programs and policy/procedure.
• Ensure all Fair Housing rules and regulations are understood and are being followed.
• Ensure that proper training, equipment, and materials are available for staff use as needed.
• Ensure that maintenance requests are completed in a reasonable timeframe.
• Communicate with leadership, housing authorities, and outside clients as needed.
• Schedule and complete assigned projects.
• Supervises all landscaping, lawn care and vendor work.
• Continuously analyze maintenance, administrative, and other expenses to maximize profits while reducing expenses.
• Any other tasks as assigned by the employee’s supervisor/manager and/or in accordance with business needs.
• Positively represent the company to residents, clients, partners, and employees as a critical company ambassador.
• Committed to high resident satisfaction, resolving guest concerns with a professional manager and escalating to the Area Manager or Regional Director when needed.
• Manage maintenance staff and ensure maintenance issues are addressed promptly.
• Regularly inspect the community, ensuring the highest standards are maintained; evaluate maintenance, grounds, and all areas of operations; ensure residents are following the park rules, the community is kept clean, and ensure residents keep their respective properties clean.
• Regularly walk and inspect the grounds of properties.
• Inspect vacant units/homes regularly.
• Regular reporting to the upper management team.
• Ensure all resident documents are executed timely and accurately for all residents.
• Reporting as requested through Yardi software to include, but not limited to a) Google Apps b) Windows c) Rent Café d) etc.
• Effectively communicate with everyone in the organization and with external partners, both verbally and in writing.
• Employee shall devote all of his/her working time, attention, knowledge, and skills to Employer's business interests and shall do so in good faith, with best efforts, and to the reasonable satisfaction of the Employer.
• Will need to take after-hours emergency calls and respond accordingly if necessary.
• Maintains regular and predictable attendance.
• Employee shall also perform such other duties as are customarily performed by other persons in similar positions, as well as such other duties as may be assigned from time to time by the Employer.
• Management reserves the right to revise this position description as necessary.

Education, Experience, Licensure/Certification, Age Requirement:

• High school diploma or equivalent required. Trade school or military training is preferred.
• Experience: 2 years of housing, administrative, LIHTC, HOME, HTF, or other business experience
• High level of professionalism and enthusiasm, as well as an evident customer service attitude.
• Ability to manage multiple tasks concurrently.
• Strong interpersonal, communication, organizational, problem-solving, and time-management skills.
• Physical Abilities: Ability to be exposed to the elements, ability to: lift, pull, push, bend (up to 50 pounds), ability to walk across a multitude of surfaces, exposure to basic household chemicals with occasional need for PPE due to construction chemicals or higher-level chemicals being used.
• Interpersonal Abilities: Leadership, teamwork, integrity, communication skills, critical thinking skills, ability to understand financial and staffing documents.

Physical Demands/Working Conditions/Environment:

• Must be able to work 5 days per week M-F,
• Capable of working up to 8 hours a day, with occasional longer days if needed to meet a potential resident after scheduled hours.
• Capable of taking after-hours and weekend emergency calls and responding accordingly.
• Capable of pushing, pulling, or lifting up to 50 lbs.
• Occasionally required to climb, kneel, crouch, bend, or crawl.
• Additional physical demands include: being outside/walking across communities in various weather conditions, on foot for an extended period of time, walking up and down stairs, climbing ladder.
• Management reserves the right to revise this position description as necessary.
• If an hourly, employee will need to take unpaid meal breaks per applicable laws.

Application Process: A review of all applications begins immediately and continues until the position is filled. For full consideration, applicants must apply electronically through really. The application should include submitting a cover letter highlighting the candidate's interest in the role and experience that meets the requirements of the position, an updated resume, and the names, current company name, title, e-mail address, and phone number of three professional references.

We do not accept unsolicited resumes from staffing agencies or executive search firms.

EEO Principles
The Company is committed to the principles of equal employment opportunity as well as compliance with the law. It is our policy to provide equal employment opportunity and to make all employment-related decisions without regard to race, color, sex, age, marital status, sexual orientation, religion, national origin, citizenship status, disability, status as a disabled veteran or veteran of the Vietnam Era or any other legally protected status or characteristic in the state in which the Company employs a team member. This policy applies to recruitment, hiring, training, promotion, disciplinary action, termination, and all other personnel actions and conditions of employment.

The Company’s personnel policies and actions seek to ensure that no discriminatory practice exists. The Company also makes its recruiting sources aware of this policy and will terminate relationships with any organization that refuses to subscribe to the same principles. By this policy, the Company wishes to ensure that all team members can maximize their contribution to the Company and their own career goals. This policy intends to provide equal employment opportunities that will simultaneously serve the requirements of society, the law, sound business practices, and individual dignity.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• LIHTC: 3 years (Preferred)
• Property Management: 3 years (Preferred)

License/Certification:

• Driver's License (Required)
• Certified Property Manager (Preferred)

Ability to Relocate:

• Greenville, SC: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $20