Order Fulfillment Specialist

Job Summary:

The NuSmile Order Fulfillment Specialist supports the Customer Service department and other NuSmile Personnel by fulfilling orders and managing stock in a timely and professional manner.

Job Description:

The primary responsibilities of the NuSmile Order Fulfillment Specialist / Quality Inspectors include but are not limited to the following:

· Fulfill and complete and inspect all orders according to most current Work Instruction, ensuring that everything on the sales order form is completed, and that any appropriate or needed paperwork / information is included

· Conduct a final check of sales order form to ensure accurate order completion including all paperwork / information materials that should accompany the order

· Create UPS Shipping Labels, maintain and update all shipments to addresses in the UPS World Ship database.

· Inspect orders for completion before sending to shipping department

· Monitor inventory to report any shortage to manager in order to ensure production of that product is included in the production for the week.

· Throughout each business day, communicate with Order Fulfillment Manager if any item is low in stock.

· Place any and all stock of products in the safe or other designated storage area each evening

· Check products received from production or OEMs as indicated by work instructions prior to placing in stock.

· Report any inconsistencies to NuSmile Order Fulfillment Manager

· Dating and rotating of stock

· Assist in maintaining adequate number of finished products in stock.

· Every first of each month conduct a physical count of all Signature finished goods in inventory.

· Assist the Shipping / Receiving Specialist with packing orders, putting together shipping boxes, and compiling new doctor product information folders as needed.

· In the absence of the Shipping Clerk; Receive products from vendor deliveries. Keeps record / log of all incoming shipments. Routes incoming shipments to departments / or quarantine room when needed. Assist in physically moving incoming items to designated storage areas.

· Look for opportunities and recommendations for improvement

Requirements:

- High School Diploma/GED or equivalent

- Strong and accurate data entry skills

- Proficiency in MS Office Suite

- Previous experience in order fulfillment, inventory or customer service preferred

- Strong interpersonal and communication skills with ability to work well in a collaborative team setting

- Highly organized and service minded with strong troubleshooting/problem solving skills

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Houston, TX 77008 (Preferred)

Ability to Relocate:

• Houston, TX 77008: Relocate before starting work (Preferred)

Work Location: In person

Salary : $15 - $16