What are the responsibilities and job description for the Associate position at Confidential Company?
Duties and Responsibilities • Monitor customer service level in the store • Assist customers • Sell product using POS system accurately • Monitor store cleanliness and ensure store is up to standards • Directly supervise associates • Motivates employees and self to work their best • Conduct effective interviews and makes recommendations with regards to hiring • Conduct trainings for new and current employees as needed • Perform opening and closing procedures accurately • Maintain appropriate staffing levels based on business needs • Complete all sale/promo set ups in store • Handle cash and all other forms of payment accurately • Makes bank deposits when needed • Assure all laws and regulations are being met with regards to selling alcohol, tobacco, lotto, and fuel • Enforce all G Spot policies and procedures • Follows appropriate guidelines with regards to employee and customer situations • Completes necessary tasks timely and accurately • Know and properly execute safety procedures • Monitors and completes inventory • Maintain appropriate level of supplies in the store Employment Indicators • Employee Turnover • Store Appearance • Employee and Vendor relations • Fuel and Merchandise sales Physical Demands • Perform all duties by either standing or walking for 8 hours a day • Lift/carry up to 50 lbs. of product from the back office to the sales floor to put out for purchase • Small and repetitive finger movements required for unboxing and unwrapping product • Stocking merchandise with require bending, crouching, and stooping • Pressing keys on registers, scanners, and other electronic devices • Straighten product requires repetitive arm and hand movements • Occasionally climb ladders to clean or place product throughout the store • Cleaning requires repetitive arm and hand motions when sweeping, mopping, dusting, wiping, and vacuuming
Cognitive Requirements • Use logical thinking when it comes to responsibilities including: • Hiring employees and conducting interviews • Evaluating customer needs • Inspecting stores visual appearance • Solving various other issues • Basic math skills • Calculate/analyze business sales and statistics • Perform basic math with regards to register functions • Language Skills • Communicate effectively with customers, coworkers, and outside vendors • Interview potential hires Temperaments • Knows how to deal with people well • Maintains a positive/friendly attitude • Makes good judgements and sound decisions • Works under specific guidelines • Direct and delegate tasks to others • Operates effectively under stress • Performs a variety of tasks Skills and Knowledge • Keeps customers best interests in mind when performing duties • Demonstrates good listening skills • Demonstrates time management and organizational skills to complete tasks accurately and timely