What are the responsibilities and job description for the Plumbing Manager position at Confidential - Customer Service?
Job Description
Job Description
We are searching for a dynamic Plumbing Manager for our location in the Hartford, CT area. We are seeking an elite star, someone who is goal oriented, self-motivated, and has demonstrated leadership and people development skills. The Plumbing Manager will start the position by managing 8 - 12 employees, over $2.5 Million in revenue, and be responsible for coordinating plumbing services and repairs depending on what the customer needs.
Job Description :
- Manage, coach, and mentor a team of service professionals to provide quality plumbing service to all customers.
- Confer with supervisory personnel, owners, technicians, or design professionals to discuss and resolve matters, such as work procedures, complaints, or job site problems.
- Prepare and submit budget estimates, progress reports, or cost tracking reports.
- Conduct work-site reviews to ensure safety measures are utilized.
- Monitor your team's performance standards. Meet with team to review and determine areas where additional coaching and training are needed.
- Accompany plumbers to customer sites to observe performance and provide coaching & training in various aspects including customer service, sales to include offering additional products and services, and safety / OSHA requirements
Requirements :
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