What are the responsibilities and job description for the Dental Receptionist position at Confidential Dental Practice?
Overview
We are seeking a highly organized and welcoming Dental Receptionist to be the first point of contact for our patients. This role is ideal for someone who excels at providing exceptional customer service while managing critical administrative and operational tasks to ensure a seamless patient experience.
Your Responsibilities
Manage appointment scheduling efficiently, balancing productivity with patient needs.
Handle insurance verification and claims processing, ensuring accuracy and clarity in financial discussions.
Follow up with patients to confirm appointments, answer inquiries, and provide necessary information.
Answer incoming calls with professionalism and direct them appropriately, maintaining excellent phone etiquette.
Assist with front office clerical duties, including filing, data entry, and supply management.
Support office management activities, ensuring smooth daily operations
Greet patients professionally and warmly, ensuring they feel welcome from the moment they arrive.
Maintain confidentiality of sensitive patient information in accordance with company policies.
Address patient concerns with discretion and professionalism, resolving issues proactively.
What We Are Looking For
The ideal candidate is highly organized, detail-oriented, and service-driven. You should :
Have strong customer service skills, ensuring every patient interaction is positive and professional.
Be experienced in dental front office operations, including insurance processes, scheduling, and financial discussions.
Communicate clearly and professionally, whether in-person, over the phone, or via email.
Demonstrate proficiency in office management software and dental practice systems, ensuring efficiency.
Excel in a fast-paced environment, multitasking effectively while maintaining attention to detail.
Possess strong time management skills, prioritizing tasks efficiently.
Be a team player with a professional demeanor who can also work independently.
What We Offer
We support our team with benefits that promote growth and well-being, including :
A welcoming and professional work environment.
Competitive benefits package, including :
Paid time off on your birthday.
Ongoing professional development and training opportunities.
Paid time off
Qualifications
A minimum of two years of experience in a dental front office .
Proven experience in scheduling, insurance verification, and patient financial discussions.
Excellent verbal and written communication skills.
Strong attention to detail, ensuring accuracy in all administrative aspects of the role.
Proficiency in Microsoft Office Suite and dental office management software.
Skills : General Practice
Benefits : Compensation :
- 19-$24 / hour
Salary : $19 - $24
