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Personal Lines Manager

Confidential Jobs
Baton Rouge, LA Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 5/20/2025

Currently looking for a Personal Lines Account Manager for a local independent insurance agency in Baton Rouge, Louisiana. Interested candidates will be process oriented, organized and have excellent customer service skills.

Responsibilities of the Personal Lines Account Manager

  • Process and record new insurance policies and claims.
  • Interview clients in order to provide expanded services on product offerings.
  • Process, prepare, and submit forms, such as submitting applications for coverage to insurance carriers to request quotes for new and existing policyholders.
  • Correspond with insured or agent to obtain information or inform them on account status or changes.
  • Organize and work with detailed office records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled.
  • Review and verify data, such as age, name, address, principal sum and value of property on insurance applications and policies.
  • Collect initial premiums and issue receipts.
  • Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance.
  • Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.
  • Notify insurance agent and accounting department of policy cancellation.
  • Cross-sell additional lines of business for mono-line house accounts.
  • Handle new house account personal lines business including application, quoting, and closing as needed.
  • Performs routine clerical functions including answering telephone, processing mail, scanning, faxing and filing

Requirements of the Personal Lines Account Manager

  • 2 Years' Experience of Personal Lines Account Management
  • Life and Health Insurance experience is a plus
  • Working knowledge and experience with Applied System
  • Strong communication skills both verbal and written
  • High level of proficiency and accuracy with spreadsheets, emails, and databases
  • Ability to relate to customers and carriers in a professional manner, providing excellent customer service and follow through
  • Personal motivation and drive to be a proactive partner to our customers and our service teams
  • Confident, “go-getter” that can process insurance details in high volume, at a quick pace
  • Ability to multi-task, quickly respond to changing priorities and accurately record data in an electronic environment
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