Senior Director of Operations

We are a full service, licensed, insured, and bonded general contracting, construction management, and real estate development company that consistently delivers high quality residential, institutional, and commercial properties.

We are building a world-class organization that wants to make a difference in the places where we work and live. Our commitment is to improve local communities by developing superb, affordable mixed-use dwellings, as well as providing planning and design support. We continue to find new ways to add value and provide strategic counsel for our clients.

Job Summary:

As Senior Director of Operations, you will oversee all aspects of operational management, including project execution, strategic planning, IT, human resources, insurance, permits, certifications, office administration, safety and compliance, and security.

This high-profile position reports directly to the CEO and will work closely with the President of the company and will be a part of the Senior Leadership Team. The Vice President of Operations will manage, create, and optimize cross-functional processes to drive continuous improvement in cost, safety, quality, and completion times, in order to support the company’s mission to build superior affordable properties that revitalize and strengthen communities.

Responsibilities/Duties:

• Oversee daily business operations, compliance, safety, HR, and logistics.
• Collaborate with executive leadership to develop and implement operational strategies aligned with company goals.
• Ensure adherence to industry regulations, company policies, and safety/security standards.
• Develop processes to support the construction, development, and support teams, including leadership of large, cross-functional projects.
• Establish KPI’s and present performance reports to executive leadership.
• Ensure back office operational processes meet customer expectations for quality and delivery.
• Ensure compliance with all regulatory requirements at local, state, and federal levels.
• Develop a high-engagement, high-performance culture within the ops team, providing regular, objective feedback, managing performance, and creating opportunities for growth.

Qualifications:

• Bachelor’s degree in business administration, operations management, engineering, or a related field or equivalent work experience.
• 10 years of related work experience, including a minimum of 5 years in leadership /management.
• Project management software experience required. Construction project management software experience (such as Procore, Premier, or similar platforms) preferred.
• Proven track record of managing teams, managing projects, and developing strategic plans.
• Master’s degree in a related field is a plus.
• Construction Industry experience preferred.

Required Skills/Abilities:

• Strong verbal and written communication skills.
• Strategic thinking alongside attention to detail.
• Ability to address challenges such as fluctuating market conditions, and vendor conflicts in a timely and cost-effective manner.
• Developing long-term plans that align with business strategies and adapting to changing circumstances.
• Proficiency in using data and analytics to inform procurement decisions, evaluate supplier performance, and optimize procurement processes.
• Strong leadership to support and mentor a team, ensuring efficient operations and compliance with company procedures while encouraging growth and development.
• Negotiation skills for securing favorable terms with vendors and managing contracts effectively.
• Making sound, high-stakes decisions that align with company goals while managing risks effectively.
• Prioritizing tasks and managing multiple responsibilities to meet deadlines without compromising quality.

Working Conditions:

The Vice President of Operations will be based in the corporate headquarters in Yonkers, New York with some travel to construction locations around the New York City area.