What are the responsibilities and job description for the Concierge Manager - Minneapolis, MN position at Confidential Property Management Company?
Are you a people-first leader with a passion for hospitality and service? A high-end residential community is looking for an experienced Concierge Manager to lead our front-of-house team and deliver an elevated experience for residents and guests alike. This position pays between $20 - $25/hour, based on experience. The schedule will be Monday - Friday, from 7:00 a.m. to 4:00 p.m.
What You’ll Do:
- Lead and support a concierge team focused on top-tier customer service
- Act as the main point of contact for residents, guests, and vendors
- Ensure smooth daily operations, from package management to amenity oversight
- Maintain a clean and welcoming community atmosphere
- Provide clerical and phone support as needed
- Monitor scheduled move-ins and move-outs, including freight elevator coordination
- Address resident concerns promptly and professionally, escalating when appropriate
- Set the tone for the community with a polished presence and positive energy
- Keep leadership informed of key community updates and trends
- Jump in to assist with tasks and projects as needed
Who You Are:
- A confident communicator who thrives in a fast-paced, service-driven environment
- Detail-oriented and organized with a knack for problem-solving
- Comfortable managing people and creating a warm, professional atmosphere
- Tech-savvy enough to manage digital calendars, phone systems, and basic clerical tasks
- Previous hospitality, concierge, or property management experience preferred
Salary : $20 - $25