What are the responsibilities and job description for the Administrative Specialist position at Confidential?
Overview:
Are you the proactive, organized, personable Administrative Professional we're searching for? If you thrive in a Professional Office environment and are a Teammate who others know they can count on, we've got a role that may be just what you're looking for!
Our Law Firm is in pursuit of the ideal Administrator who understands the importance of a smooth client journey and is able to reliably facilitate it. In this role, your responsibilities will include administrative support to Attorneys with their emails, completing client intake documents, and adeptly navigating multiple CRMs in the delivery of stellar service.
To be the star of this show, you must have at least 2 years' successful client service experience, at least one positive referral from a previous Employer, and a strong desire to learn.
Key Responsibilities:
- Provide outstanding service and solidify client relationships in a client-facing role
- Schedule client consultations and prepare Attorneys for those consultations
- Complete client intake forms
- Confidently field client inquiries about the Firm's services
- Maintain detailed confidential records and collect payment information
- Achieve individual KPIs and support achievement of Team KPIs
Required Qualifications:
- High school diploma, G.E.D., or equivalent
- 2 years of notable client service experience
- Ability to receive instruction and communicate effectively
- Superior computer skills, including knowledge of Google Workspace
- Demonstrated ability to adapt and thrive in the workplace
- One positive referral from a previous job of 1 year
We offer a competitive benefits package and provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
Pay dependent upon experience
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Application Question(s):
- Please describe your technical skills in terms of familiarity with Salesforce, HubSpot, and Google Workspace.
- In what ways do you believe this opportunity better aligns with your career goals and aspirations compared to your current/most recent position?
- How many years of Professional Office experience do you have and what were your primary responsibilities in those roles?
Work Location: In person
Salary : $18 - $20
