Apartment Maintenance Supervisor

Company Overview

We are a family-owned and operated property management company, committed to providing personalized service and fostering long-term relationships with both clients and residents. As we continue to grow, we are seeking a dedicated and experienced professional to join our team in a key property management role.

This confidential opportunity is perfect for someone looking to take the next step in their career with a company that values integrity, professionalism, and a strong sense of community. Due to the sensitive nature of this position, full details will be shared only with shortlisted candidates. If you’re passionate about property management and want to be part of a business that puts people first, we encourage you to apply!

Job Summary

Your responsibilities will include, but not limited to, general maintenance of all building systems, completing resident work orders, maintaining community curb appeal, and preparing homes for new move-ins. We do these activities with respect for each other and the company brand.

As a Service Manager, your primary responsibilities include:

• Plan and direct the activities of the service team
• Hire, train and evaluate, and appropriately discipline all direct reports
• Provide regular recommendations for property needs, including but not limited to, capital replacements, deferred maintenance, system’s needs, and improvement to customer service related to the service department
• Schedule all repairs, move-in turnover, capital projects to be completed pursuant to annual operating budget and/or need
• Plan and execute daily, weekly, and monthly strategy for maintaining customer service, work order completion, capital replacements, preventative maintenance, and site inspections
• Perform resident work orders daily ensuring the highest standards are maintained for the resident’s home and community
• Maintain property grounds through daily inspection, cleaning, maintenance, and preventative care
• Perform daily pool/spa inspections (in season) to ensure proper water chemistry and cleanliness of pool/spa area, and to ascertain needed repairs or improvements
• Maintain an organized, clean and safe work area
• Schedule and complete new move in turnover to include painting, cleaning and general maintenance
• Comply with all established site safety and hazardous communication standards
• Service and maintain independently all building systems and building components including electrical, plumbing, carpentry, drywall installation and repair, HVAC systems and appliances
• Perform regular site inspections to ensure quality of service, asset upkeep and company standards for property maintenance are being adhered to
• Maintain accurate records for all work orders, preventative maintenance and site inspections
• Demonstrate leadership in all interactions and in performance of essential job duties
• Abide by all local, state and federal Fair Housing guidelines
• Maintain confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts
• Perform on call as part of on call rotation

Core Candidate Qualities:

• High school diploma and/or equivalent work experience
• 4 years’ experience as a maintenance repair technician, building contractor and/or trade school certificate of completion
• Expert in repairing apartment building systems and maintenance to all components including plumbing, electrical, carpentry, HVAC and appliances demonstrated through passing maintenance application testing
• HVAC knowledge and Universal EPA certification required
• Previous supervisory experience preferred
• Positive attitude and good verbal and written communication skills
• The ability to communicate effectively and efficiently with residents, coworkers, supervisors and vendors
• Reliable transportation to get to work and respond to on-call emergencies
• The ability to exert 25 to 50 pounds of force frequently, and/or 10 to 20 pounds consistently
• Availability to respond to after-hours emergencies and on call work orders
• Basic tools required for maintenance
• Language skills: Ability to read and interpret directions, manuals, instructions and company documents
• Ability to write for routine reporting and correspondence
• Ability to work a flexible work schedule any day of the week
• Proficient with the use of electronic devices including tablets and computers, including Microsoft Windows and Office products

Benefits:

• Our company offers a comprehensive and competitive benefits plan to be shared with shortlisted candidates

Expected Schedule: Monday – Friday (40 Hours)

On-Call: Week long on call rotation, bonus pay included

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• On call

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Ada, MI 49301 (Required)

Ability to Relocate:

• Ada, MI 49301: Relocate before starting work (Required)

Work Location: In person

Salary : $24 - $26