What are the responsibilities and job description for the Assistant Coffee Shop Manager position at Confidential?
Overview
We are seeking a dedicated and experienced Assistant Coffee Shop Manager to lead our team and ensure an exceptional customer experience. The ideal candidate will possess a strong background in hospitality management and a passion for the food industry. As the Coffee Shop Manager, you will oversee daily operations, manage staff training, and maintain high standards of service in both casual and fine dining environments.
Duties
- Oversee daily operations of the coffee shop, ensuring smooth service and customer satisfaction.
- Train, supervise, and mentor staff to deliver outstanding service and maintain quality standards.
- Manage inventory, including ordering supplies and maintaining stock levels.
- Implement effective marketing strategies to attract new customers and retain existing ones.
- Ensure compliance with health and safety regulations within the coffee shop.
- Maintain cleanliness and organization of the workspace to provide a welcoming environment for customers.
- Handle customer inquiries, feedback, and complaints with professionalism and efficiency.
- Collaborate with kitchen staff to ensure timely preparation of food items when applicable.
Requirements
- Proven experience in hospitality management or restaurant management, preferably in a coffee shop or similar setting.
- Strong skills in staff training and supervising team members effectively.
- Familiarity with POS systems is a plus.
- Knowledge of food industry standards and practices.
- Excellent communication skills with a focus on customer service.
- Ability to work flexible hours, including weekends and holidays as needed.
- Passion for coffee culture and commitment to providing an exceptional experience for all customers.
Join our team as an Assistant Coffee Shop Manager where you will have the opportunity to create memorable experiences for our guests while leading a passionate team!
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Shift:
- 8 hour shift
- Day shift
- Morning shift
People with a criminal record are encouraged to apply
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Ridgefield, CT 06877 (Required)
Work Location: In person
Salary : $20 - $22
