What are the responsibilities and job description for the Associate Analyst of Claims (Workers Comp) position at Confidential?
As an Associate Analyst of Claims, you’ll be the first point of
contact for all general liability, auto liability and worker compensation claims for an
assigned geographic territory which may cross operational division boundaries. Case
management responsibilities handling claims in close cooperation with the Corporate,
Insurance, and Legal Departments. The Analyst of Claims also provides risk
management services in collaboration with the Safety Director, Claims Manager,
Executive Staff, Division Managers, provides consultations to regional level staff.
Connecting you to great benefits
Weekly Paychecks
Paid Time Off, Parental Leave, and Holidays
Insurance (including medical, prescription drug, dental, vision, disability, life
insurance)
401(k) w/ Company Match
Stock Purchase Plan
Education Reimbursement
Legal Insurance
What you’ll do as an Associate Analyst of Claims
Directly handles cases and exercises independent judgment in the
investigation, evaluation, negotiation, and disposition of Auto, General
Liability, and Property claims.
Monitor all high-exposure and complex files with Manager guidance and
oversight.
Answer and initiate calls correspondence and may provide customer service
as required.
First point of contact in handling and reporting Workers Compensation cases.
Coordinates and assists carriers in conducting investigations for
compensability and overall management of the case.
Ensures archival and retention of all appropriate documentation supporting
cases.
Establishes and maintains rapport with claimants, adjusters, internal and
external customers and other involved parties in the claims process.
Review demands and provide requested information to management and
insurance carriers.
Ensure the continued settlement of claims in alignment with industry best
practices and adherence to all to all state and federal regulation.
Creates and analyzes trend and financial reports for leadership and executive
teams.
Review and approve complaint responses, pleadings, discovery requests,
discovery responses, motions and settlement agreements.
Coordinate, communicate and distribute litigation information to management.
Ensure all field investigation documents have been provided. May attend
Small Claims Court trials.
What you’ll need
To be 18 years of age or older.
Authorization to work in the United States for this company.
Previous experience in insurance claims management position or related
experience in a corporate insurance or legal department, law firm, or
insurance company with experience in liability and workers compensation
claims, ranging from minor property damage claims to serious injuries.
Ability to process heavy volume of complex written material; analyze
situations and establish priorities
Strong analytical and problem-solving abilities, with attention to detail and
accuracy in record keeping
Ability to learn quickly, multi-task, and retain information specific to the
business
Excellent computer skills, including proficiency in Microsoft Office / Google
Workspace
3-5 years of experience in claims
Comfortable leading Online/Zoom Meetings
Must be able to pass background and drug screen
Additional qualifications (if applicable)
Supervisory experience preferred
College Degree preferred, but not required
Ability to communicate in Spanish preferred, but not required
Salary Range $66,560 - $75,000 /yr
Why work with us
Your career here is more than just a job — its your pathway to opportunity. Our hands-
on training, supportive environment, and responsive leadership connect you to work
with purpose. Our commitment to you extends beyond professional development to a
safety-first culture that ensures you can do what you do best, with peace of mind.
Building stronger solutions together
Diversity and inclusion are an essential part of our culture and success. Our company is
an equal-opportunity employer — we are committed to providing a work environment
where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national origin, disability, or
veteran status.
Salary : $66,500 - $75,000