What are the responsibilities and job description for the Automotive GSM (experienced required) position at Confidential?
A franchised car dealership in MetroWest, MA, is seeking an Automotive General Sales Manager. The ideal candidate should have at least 4 years of experience in automotive dealership sales management, be process-driven, tech-savvy, and have a proven history of successful vehicle sales and exceptional customer satisfaction (CSI).
Responsibilities
- Monitor the Daily Operating Control (DOC) and recommend necessary actions
- Ensure proper handling and efficiency of internet and phone leads
- Collaborate with the General Manager and Corporate team to manage advertising for the Sales department
- Contribute to the preparation of the quarterly dealership forecast, projecting sales, gross, expenses, and profits in coordination with all departments to ensure adequate coverage, profitability, and compliance
- Oversee the selling system, including demo lines and product displays
- Approve the acquisition of all new and used inventory for the dealership
- Manage finance paperwork processing
- Ensure all factory rebates and payments are processed with the accounting office
- Develop and maintain strong relationships with lending institutions and manufacturer representatives
- Hire, train, motivate, and assess the performance of all salespeople
- Ensure all sales staff are factory-certified
- Help individual salespeople set and achieve realistic yet ambitious monthly goals and objectives, offering support to help them succeed
- Assist salespeople with closing deals, including follow-up communications to improve closing rates
- Supervise the sales team’s efforts to enhance the dealership’s image and customer satisfaction ratings
- Schedule and manage the sales team to ensure adequate staffing at all times
- Ensure adherence to dealership policies and procedures by all sales personnel
- Stay informed about incoming inventory, features, and accessories, and how these benefit customers
- Comply with federal, state, and local regulations related to vehicle sales
Qualifications
- 4 years of experience as an Automotive Sales Manager
- Availability to work Saturdays
- Knowledge of the vAuto appraisal system
- Ability to lead, motivate, and coach a sales team
- Professional management style, outgoing personality, positive attitude, and professional appearance
- Strong customer service and follow-up skills
- Excellent verbal and written communication abilities
- Strong computer skills
- Valid driver’s license
Benefits
- Health, Dental & Vision Insurance
- 401(k) Plan with company match
- Paid Time Off / Vacation Time
- Life and Disability Insurance
- Employee Discount
- Large loyal customer base
- Competitive Compensation
Job Type: Full-time
Pay: $150,000.00 - $200,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- Day shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Monthly bonus
- Performance bonus
- Yearly bonus
Work Location: In person
Salary : $150,000 - $200,000
