What are the responsibilities and job description for the Community Manager position at Confidential?
We are seeking a skilled and experienced Community Manager to join our dynamic team. Candidates should have a minimum of three years of experience as a Property Manager and a proven track record in managing the daily operations of a 300-unit apartment community. The ideal candidate will demonstrate a comprehensive understanding of property management software, practices, and procedures.
Benefits:
- Monthly Commissions
- Quarterly Bonus ( based on property performance)
- FREE Medical
- Eye Care & Dental ( Less than $40/mo)
- 401K Matching
- Onsite Employee Discount
- Monthly Training Opportunities
Overseeing and Assisting with Leasing:
- Welcome visitors with a warm smile and introduce them to our community.
- Conduct informative community tours for prospective residents, showcasing our amenities.
- Ensure comprehensive guest card completion, asking key questions to understand prospects' needs.
- Follow up on guest cards via calls, emails, or mail.
- Review and approve applications promptly, ensuring all necessary documents are complete within 24 hours.
- Respond promptly and professionally to the CRM Queue on a daily basis.
Overseeing and Assisting with Marketing:
- Develop and execute innovative strategies and programs to enhance long-term residency.
- Conduct weekly market surveys.
- Implement marketing strategies to maintain an occupancy rate of 95% or higher.
- Daily updates of property ads with current specials and pricing.
Financial:
- Manage day-to-day operations to meet established operational and financial goals.
- Accurately process and deposit resident payments, deposits, and fees daily.
- Post late fees on the set day of each month with tenant notifications.
- Ensure all delinquent accounts are settled by the 15th or initiate eviction proceedings.
- Collect prior tenant balances within 30 days of move-out or refer accounts to collections.
- Plan and control property expenditures within budget constraints.
- Timely processing of accounts payables and SODAs with accuracy.
- Audit, code, and mail all bills to the corporate office weekly.
- Daily review of the income statement for errors.
- Obtain Regional approval for major purchases.
Oversee Maintenance:
- Ensure the property is well-maintained and free of debris, especially before opening and throughout the day.
- Conduct daily property inspections to maintain exceptional curb appeal and prepare vacant units for new tenants within 5 days of move-out.
- Ensure quarterly property maintenance are completed.
Reporting:
- Timely completion and submission of all monthly reports, including weekly status reports, monthly operating reports, cash flow reports, and market surveys.
- Accurate daily completion of payroll submissions for approval.
Knowledge, Skills, and Abilities:
- Ability to manage a 300-unit property with minimal supervision.
- Strong multitasking skills and deadline management.
- Familiarity with property management software such as YARDI®, Rent Café, and YARDI® CheckScan is preferred.
- Problem-solving skills with a professional, composed demeanor in adhering to company policies and procedures.
- Excellent written and verbal communication skills for effective interactions with residents, employees, vendors, owners, and others.
- Proficiency in MS Word, MS Excel, MS Outlook, and related software is preferred.
- Basic understanding of Landlord/Tenant laws, state-specific Leases and Addendums, Fair Housing/ADA regulations, OSHA, and EPA guidelines.
Education/Experience:
- High school diploma or GED.
- 3 years of related experience and/or training, or an equivalent combination of education and experience.
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $65,000
