What are the responsibilities and job description for the Customer Service Representative position at Confidential?
Our firm is dedicated to consistently delivering record breaking results to our exclusive list of clientele. The demand for our services is at an all-time high, and we must fill an open position on our customer service and sales team immediately.
Job Summary:
As an Entry-Level Customer Service Representative, you will play a crucial role in connecting with potential customers, presenting our clients' services, and guiding them through the enrollment process. You will be responsible for delivering exceptional service, in-person sales presentations, addressing customer inquiries, and effectively communicating the benefits of our clients' offerings.
Key Responsibilities:
- Customer Outreach
- Sales Presentations
- Enrollment Assistance
- Customer Support
- Record Keeping
- Feedback Collection
- Compliance
Qualifications:
- High school diploma or equivalent. Some college experience or relevant coursework is a plus.
- Previous customer service or sales experience is preferred but not required. We welcome recent graduates and individuals with a passion for customer interaction.
- Excellent communication and interpersonal skills, with the ability to engage customers and build rapport.
- Proficiency with basic computer applications and CRM software; willingness to learn new tools and technologies.
- Strong problem-solving skills and the ability to handle customer concerns with patience and professionalism.
- Ability to work collaboratively with team members and contribute to a positive team environment.
Job Type: Full-time
Pay: $800.00 - $1,600.00 per week
Compensation Package:
- Bonus opportunities
- Commission only
- Commission pay
- Performance bonus
- Uncapped commission
- Weekly bonus
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Bothell, WA: Relocate before starting work (Required)
Work Location: In person
Salary : $800 - $1,600
