What are the responsibilities and job description for the Customer Service Specialist/Administrative Assistant position at Confidential?
Candidate will provide onsite support to the Clinicians and Administrative Team in a busy Medical Office.
Must be available to work in the office on Monday - Friday from 8:30 am - 5 pm.
Language Ability:
Candidate must possess Great customer service skills, Communication skills and Professionalism. Must be able to communicate on the phone efficiently and respectfully. Must be able to handle a busy office environment answering phones and assisting guests. Looking for an outgoing personality who wants to be a part of a great team.
Computer Skills:
To perform this job successfully, an individual should have proficiency in Microsoft Outlook, Word, Excel. QuickBooks is a plus.
Responsibilities:
Checking Patients In and Out
Organizing and Filing Data
Preparing Customer Insurance Packages
Answering the Phone and Scheduling Appointments.
Excel tracking
Invoicing/Billing Workers Compensation Claims
Multitasking and Attention to Detail
Summary
As a Receptionist/Administrative Assistant, you will be the first point of contact for our clients, providing exceptional customer service and support. Your core skills in clerical tasks, phone etiquette, and organizational abilities will ensure smooth daily operations. Proficiency in Microsoft Office and communication skills will be essential for managing correspondence and scheduling. Additionally, your premium skills in organization and customer service will enhance our front desk efficiency. Join our team to contribute to a welcoming environment and support our administrative functions effectively.
Job Type: Full-time
Pay: $40,000.00 per year
Benefits:
- Dental insurance
- Health insurance
Shift:
- Day shift
Work Location: In person
Salary : $40,000
