What are the responsibilities and job description for the Debt Collector position at Confidential?
Job Summary
We are seeking a dedicated and detail-oriented Debt Collector to join our team. The ideal candidate will be responsible for managing accounts receivable, ensuring timely collection of debts, and maintaining positive relationships with clients. This role requires strong communication skills, a solid understanding of financial concepts, and the ability to navigate complex situations with professionalism.
Responsibilities
- Contact clients via phone and email to collect outstanding debts while maintaining a courteous and professional demeanor.
- Review account details to determine the appropriate collection strategy for each case.
- Utilize accounting software to track payments, update account statuses, and document communications.
- Work closely with the revenue cycle management team to resolve discrepancies and ensure accurate billing.
- Maintain knowledge of collections terminology and financial concepts relevant to debt collection in the healthcare industry.
- Follow up on payment arrangements and negotiate settlements when necessary.
- Ensure compliance with all relevant laws and regulations regarding debt collection practices.
- Provide excellent phone etiquette while communicating with clients to foster positive relationships.
Experience
- Previous experience in accounts receivable or debt collection is preferred.
- Familiarity with telemarketing techniques and customer service best practices is a plus.
- Proficiency in using accounting software and understanding debits and credits is essential.
- Strong organizational skills with attention to detail in managing multiple accounts simultaneously.
- Ability to understand and apply financial concepts effectively in various situations.
If you are motivated by challenges and have a passion for helping clients navigate their financial obligations, we encourage you to apply for this rewarding position as a Debt Collector.
Job Type: Full-time
Pay: $5,670.00 - $6,551.00 per month
Benefits:
- Opportunities for advancement
Application Question(s):
- How many years debt collections experience do you have?
- How much money do you collect monthly on average?
Work Location: In person
Salary : $5,670 - $6,551
