What are the responsibilities and job description for the Dental Front Desk Receptionist position at Confidential?
Job Overview:
Position: Dental Receptionist
Location: Edison, NJ
Pay Rate: $18-22
Full-Time
Job Summary:
The Dental Receptionist is a creative and forward thinker responsible for ensuring appointments are appropriately scheduled, following up on missed and unscheduled treatment plans or recall appointments, creating and maintaining patient records, greeting and checking in patients, and keeping the waiting area presentable.
Duties/Responsibilities
- Greeting and welcoming patients to the practice.
- Scheduling, rescheduling, or canceling appointments as needed.
- Contacting patients to follow up on unscheduled treatment and recalls.
- Constantly looking ahead to ensure the patient schedule remains full.
- Assisting patients to fill out information forms.
- Preparing patients’ charts and daily schedules for the dental staff.
- Updating patient records and documenting recent treatments and procedures.
- Scheduling follow-up appointments and providing telephonic reminders.
- Communicating with medical insurance providers to determine if patients are required to make co-payments.
- Verifying methods of payment and collecting payments as needed.
- Performing general office duties, such as answering telephones, photocopying, filing and faxing.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Exceptional interpersonal and customer service skills.
- Good telephone etiquette.
- Exceptional organizational skills.
Education and Experience:
High school diploma or equivalent.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
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Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid jury duty
- Paid orientation
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Dental office: 1 year (Preferred)
- Dental receptionist: 1 year (Preferred)
Work Location: In person
Salary : $18 - $22
