What are the responsibilities and job description for the Dental Front Desk Receptionist position at Confidential?
Job Overview:
Bethlehem Smiles, a family-oriented general dental practice in Bethlehem, PA, is seeking a dedicated Front Desk Receptionist to join our team. As a Front Desk Receptionist, you will be providing exceptional customer service and administrative support to ensure a smooth and welcoming experience at our practice.
Responsibilities:
- Greet patients and visitors with a warm and friendly demeanor, creating a positive first impression of Bethlehem Smiles. Check out patients, collect payment and schedule follow up appointments as needed.
- Answer phone calls, schedule appointments, and manage patient inquiries with professionalism and efficiency.
- Maintain patient records accurately and confidentially using Dentrix software systems.
- Assist with billing processes, insurance claims, and financial transactions in compliance with HIPAA regulations.
- Collaborate with the clinical team to ensure seamless coordination of patient care within the dental office setting.
Experience:
- Proven experience in patient service within a dental or medical clinic environment.
- Familiarity with Dentrix is a plus, but willing to train the right individual.
- Knowledge of HIPAA regulations and confidentiality protocols in handling patient information.
- Proficiency in operating multi-line phone systems and basic office equipment.
- Strong organizational skills with the ability to prioritize tasks effectively in a fast-paced clinic setting.
Join Bethlehem Smiles's dynamic team where we value quality care and patient satisfaction. If you are a detail-oriented individual with excellent communication skills and a passion for customer service, we invite you to apply for the Front Desk Receptionist position.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 32 per week
Benefits:
- 401(k)
- Paid time off
Schedule:
- Day shift
- No weekends
Experience:
- Dental: 1 year (Required)
Ability to Commute:
- Bethlehem, PA 18017 (Required)
Work Location: In person
Salary : $18 - $22
