What are the responsibilities and job description for the Dental Front Desk position at Confidential?
We are a privately owned office, with an amazing team and culture. Our office is centered around doing quality dentistry and treating patients right. With a focus on delivering personalized care in a comfortable environment, we strive to exceed expectations and create lasting relationships with our patients. As part of our dedication to excellence, we are currently seeking an experienced Front Office Team Member to join our dynamic team.
As part of our front office, you will play a pivotal role in the smooth operation of our practice. This role requires strong communication skills, exceptional organizational abilities, great knowledge of how dental insurance works and a passion for delivering outstanding patient care.
Summary:
The Front office team member is responsible for:
· Greet Patients in a friendly and courteous manner
· Manage patient communications including phone, email and texts
· Managing patient scheduling and helping patient traffic flow.
· Confirming Appointments
· Insurance Verifications and Billing
· Proper Patient Billing
· Organizing and presenting treatment cases to patients.
· Completing proper Check-In and Check-Out processes.
Success Factors:
· Always maintain the highest level of confidentiality to HIPAA standards.
· Must maintain a professional demeanor and attitude.
· You must be flexible and understand that your job duties may change from time to time and that you may be asked to "help out" in other areas of the office.
· Must demonstrate good reading comprehension - Understanding written sentences and paragraphs in work-related documents.
· Must demonstrate excellent communication skills - Talking to others to convey information effectively.
If you are truly detail oriented and are interested in being part of an incredible team, please submit your resume for consideration.
Thank you in advance for your consideration! We look forward to hearing from you!
Job Type: Full-time
Schedule:
- Monday to Friday
- No nights
- No weekends
Work Location: In person
