What are the responsibilities and job description for the Dental Front Office Coordinator position at Confidential?
Job Title: Front Desk Receptionist – Dental Office
Job Summary:
We are seeking a friendly, organized, and detail-oriented Front Desk Receptionist to join our dental office team. As the first point of contact for patients, you will play a crucial role in creating a welcoming and professional environment. Your responsibilities will include scheduling appointments, managing patient records, handling insurance verification, and ensuring smooth daily operations at the front desk.
Key Responsibilities:
- Greet and check in patients with a warm and professional demeanor
- Schedule, confirm, and manage patient appointments efficiently
- Answer phone calls, respond to inquiries, and provide information about services
- Verify insurance coverage, process claims, and handle billing inquiries
- Collect payments and maintain accurate financial records
- Maintain and update patient records in compliance with HIPAA regulations
- Assist with administrative tasks such as filing, scanning, and data entry
- Coordinate with dental staff to ensure a seamless patient experience
- Maintain cleanliness and organization at the front desk area
- Address patient concerns and escalate issues as needed
Qualifications:
- High school diploma or equivalent required; additional administrative or dental training preferred
- Previous experience in a dental or medical office is a plus
- Strong communication and customer service skills
- Proficiency in Eaglesoft software preferred
- Ability to multitask and stay organized is a fast-paced environment
- Knowledge of dental terminology and insurance processing is a bonus
- Professional appearance and a positive attitude
If you are a motivated and personable individual looking to be part of a patient-centered dental practice, we encourage you to apply!
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 36 – 42 per week
Benefits:
- 401(k)
- Employee discount
- Paid time off
Schedule:
- Day shift
Work Location: In person
Salary : $18 - $24