What are the responsibilities and job description for the Dispatch Coordinator position at Confidential?
We are a small office and we take great pride in extending the very best customer service possible. We strive to have fun and work together to get the job done. We offer a relaxed environment casual dress and major benefits to the right candidate.
The Dispatch Coordinator is responsible for providing the highest quality customer experience to both our external and internal customers by scheduling service appointments in a timely and efficient manner.
The successful candidate will be a self starter and have excellent problem-solving skills and be able to think logically to coordinate service to the Customers, drivers and branch office. Attention to detail, focus, ability to communicate effectively and work independently are a must. Candidates that have experience in trucking, customer service, scheduling and dispatch are encouraged to apply. Both entry level and experienced candidates will be considered for the position.
Main Responsibilities:
- Schedule loads with customers in order to maintain efficiency, proper routing
- Utilize third party web sites for entering data and documents
- Provide excellent customer service and resolve issues that may arise
- Data entry skills
- Tracking and tracing shipments/drivers
- Customer service
- Attention to detail
- Microsoft Office knowledge
- Team oriented
Compensation is commensurate with experience
Job Type: Full-time
Pay: $21.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
- On call
Work Location: In person
Salary : $21 - $28
