What are the responsibilities and job description for the Front Desk/Medical Assistant position at Confidential?
Job Summary:
We are seeking a highly skilled and welcoming Front Desk Coordinator/ Medical Assistant to join our team at our wellness clinic. This role requires a strong understanding of medicine AND customer experience.
Front Desk Duties:
- Greet patients, providing a welcoming atmosphere
- Handle incoming phone calls, answering questions, and scheduling appointments
- Manage patient flow, ensuring timely and efficient care
- Maintain a clean and organized front desk and lobby
Medical Assistant Duties:
- Utilize EMR to document patient information and update medical records
- Take and accurately record patient vital signs, medical history
- Perform phlebotomy, lab sample collection and proper processing (Ability to administer IV is a MUST)
- Maintain exam room cleanliness and supplies
- Maintain confidentiality and adhere to HIPAA guidelines
Experience:
- Medical assistant, nursing assistant or phlebotomist
- Welcoming guests and handle intake and consent forms
- Electronic medical records / CRM systems
- Multitasking and prioritization
- Delivering high-quality patient care
- Professional communication and interpersonal skills
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: 30 per week
Ability to Commute:
- Miami, FL 33180 (Required)
Work Location: In person
Salary : $18 - $23
