What are the responsibilities and job description for the Front Desk Receptionist position at Confidential?
Job Title: Receptionist - Property Management and Real Estate Office
Company Overview:
We are a dynamic and reputable property management and real estate firm dedicated to providing exceptional service to our clients. With a commitment to excellence, we manage a diverse portfolio of residential and commercial properties, helping individuals and businesses find their ideal spaces.
Position Overview:
We are seeking a highly motivated and organized individual to join our team as a Receptionist. As the first point of contact for our clients, tenants, and visitors, you will play a crucial role in creating a positive and professional impression of our company. The ideal candidate will have excellent communication skills, attention to detail, and a customer-centric approach. Starting pay based on experience.
Responsibilities:
1. Front Desk Operations: Open and close the office each day. Manage the reception area efficiently, greeting visitors, answering phone calls, and directing inquiries to the appropriate department or personnel.
2. Customer Service: Provide exceptional customer service to clients, tenants, and visitors, addressing their inquiries and concerns in a prompt and courteous manner.
3. Appointment Scheduling: Coordinate and confirm appointments for rental property inspections, meetings, and other activities, ensuring efficient use of time and resources.
4. Administrative Support: Assist with various administrative tasks, including some data entry in Property Management software, filing, scanning, and document preparation, to support the smooth functioning of the office.
5. Communication: Effectively communicate with internal team members and external contacts to relay messages, share information, and facilitate seamless collaboration.
Preferred Qualifications:
1. Previous experience as a receptionist or in a customer-facing role.
2. Excellent communication and interpersonal skills.
3. Strong organizational abilities and attention to detail.
4. Proficient in MS Office (Word, Excel, Outlook).
5. Ability to handle multiple tasks simultaneously and prioritize effectively.
6. General knowledge of property management and real estate is a plus.
7. Ability to operate a multi-line phone system.
Education and Experience:
- High school diploma or equivalent.
- Previous experience in a similar role is preferred.
How to Apply:
Please submit your resume detailing your relevant experience and why you are the ideal candidate for this position by January 12, 2024.
We are an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
