What are the responsibilities and job description for the Front Desk Representative position at Confidential?
Job duties: (In-person and on the phone)
- Customer Service duties include greeting customers, answering the phone, explaining information, answering questions, and collecting payment
-Clerical tasks such as entering data on paper and computer, scheduling, organizing paperwork, sending emails and filing
- Billing tasks such as using math skills to add fees, deduct payments, post charges and balance accounts
-Inventory roles such as maintaining correct product levels and tracking sales and orders
-Walking customers to different parts of the office
-Helping maintain customer confidentiality and privacy at all times
Key Qualifications Needed:
-A professional and friendly attitude with the ability to communicate to people of all ages
-The ability to handle multiple tasks simultaneously and transition in between tasks with ease
-Excellent computer and math skills
-Strong attention to detail
-Good communication and customer service skills
-Ability to stand and walk for a few hours at a time
-Availability to work 8:00am-6:00pm Monday & Wednesday and 8:00am-5:00pm Friday
Experience Needed:
- Proficiency and experience in data entry and using Microsoft word, Microsoft Excel and Google documents and spreadsheets 2 years
- Excellent communication and interpersonal skills with a variety of customers
- Strong organizational skills with attention to detail
- Ability to discuss and collect payments as well as perform basic Math calculations
Other information:
Work hours are Monday & Wednesday 8:00am-noon and 1:30-6:00pm and
Friday 8:00am-noon and 1:30-5:00pm*
No weekends and No holidays worked
If you are interested in joining our team as a Front Desk Receptionist, please submit your resume or message us with any questions. We look forward to hearing from you!
Job Type: Part-time
Pay: $19.00 - $20.00 per hour
Expected hours: 20 – 28 per week
Benefits:
- Paid time off
Schedule:
- Day shift
- No weekends
Ability to Commute:
- Canton, IL 61520 (Required)
Work Location: In person
Salary : $19 - $20
