What are the responsibilities and job description for the Full Time Customer Service Representative - Entry Level position at Confidential?
Our firm is dedicated to consistently delivering record breaking results to our exclusive list of clientele. The demand for our services is at an all-time high, and we must fill an open position on our customer service and sales team immediately.
Job Summary:
As an Entry-Level Customer Service Representative, you will play a crucial role in connecting with potential customers, presenting our clients' services, and guiding them through the enrollment process. You will be responsible for delivering exceptional service, in-person sales presentations, addressing customer inquiries, and effectively communicating the benefits of our clients' offerings.
Key Responsibilities:
- Customer Outreach
- Sales Presentations
- Enrollment Assistance
- Customer Support
- Record Keeping
- Feedback Collection
- Compliance
Qualifications:
- High school diploma or equivalent. Some college experience or relevant coursework is a plus.
- Previous customer service or sales experience is preferred but not required. We welcome recent graduates and individuals with a passion for customer interaction.
- Excellent communication and interpersonal skills, with the ability to engage customers and build rapport.
- Proficiency with basic computer applications and CRM software; willingness to learn new tools and technologies.
- Strong problem-solving skills and the ability to handle customer concerns with patience and professionalism.
- Ability to work collaboratively with team members and contribute to a positive team environment.
Job Type: Full-time
Pay: $800.00 - $1,600.00 per week
Compensation Package:
- Bonus opportunities
- Commission only
- Commission pay
- Performance bonus
- Uncapped commission
- Weekly bonus
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Kansas City, MO: Relocate before starting work (Preferred)
Work Location: In person
Salary : $800 - $1,600
