What are the responsibilities and job description for the Hotel General Manager position at Confidential?
Job Summary
The Hotel Manager will oversee all aspects of hotel operations to ensure a seamless guest experience and efficient management of the property.
Duties
- Manage day-to-day operations of the hotel, including reservations, guest services, housekeeping, and maintenance
- Develop and implement strategies to maximize revenue and occupancy rates
- Supervise staff, including hiring, training, scheduling, and performance evaluations
- Ensure compliance with health and safety regulations
- Handle guest inquiries, requests, and complaints promptly and professionally
- Coordinate with other departments to meet guests' needs effectively
- Conduct regular inspections of the property to maintain quality standards
- Implement cost-control measures to optimize expenses
Skills
- Proficiency in hotel management software systems
- Strong leadership and interpersonal skills
- Knowledge of revenue management principles
- Ability to manage human resources effectively
- Familiarity with night audit procedures
- Excellent communication skills, both verbal and written
- Fluency in multiple languages is a plus for enhancing guest services
Job Type: Full-time
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Morning shift
- On call
- Rotating weekends
- Weekends as needed
Experience:
- Hotel management: 2 years (Required)
Ability to Relocate:
- Saint Peter, MN 56082: Relocate before starting work (Required)
Work Location: In person
